AI in Retail

AI in the Retail Industry

We assist companies in the retail industry in effectively leveraging Data and AI to enhance products and services, optimize processes, and identify new business models.

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Your Experts for Artificial Intelligence in Retail

How AI Optimizes Retail and Commerce

AI is transforming the world of e-commerce, retail, and logistics. Artificial Intelli­gence (AI) in retail is changing the way companies conduct business, plan processes, and market their products. Through AI in retail, shopping ex­periences can become in­creasingly perso­nalized – both online and offline. In e-commerce, AI algorithms can personalize the entire shopping process and provide tailored purchase recommen­dations, such as recommender systems in e-commerce or for shopping carts in online shopping. AI in retail also improves numerous everyday processes such as work­force planning and logistics. In customer service, intuitive AI chatbots and robotic assistance systems enhance the customer experience. Whether it’s AI in online retail or AI in brick-and-mortar stores – the technology offers numerous oppor­tunities to optimize processes, better understand customers, and ultimately increase sales.

By optimizing retail and logistics through faster and simpler processes, AI in retail allows employees more time to focus on customers, both online and offline. Self-learning systems in AI retail handle repetitive tasks like inventory tracking and data transfers. The possi­bilities that AI in retail and commerce offer are diverse and promising. However, to tackle complex tasks like predictive analysis and fore­casting future events such as sales figures, AI requires large amounts of high-quality data.


Leverage the opportunities of AI in retail, for example with a CustomGPT chatbot or the AI Email Assistant, and consult with our experts at statworx to unlock the full potential of AI in your business.

Valuable Uses Cases of Data Science and AI in Retail

Optimized Pricing

Adjust your prices automatically to the demand of individual customers (groups) or other external factors.

Sales Forecast

Optimize your marketing, ordering and production decisions based on reliable sales forecasts.

Customer Churn

Identify customers who are willing to churn so that appropriate countermeasures can be taken in good time.

Product Recommendations

Identify customers who are willing to churn so that appropriate countermeasures can be taken in good time.

Supply Chain Management

Optimize your order, inventory and production management based on demand and supply forecasts.

Personalized Marketing

Increase the effectiveness of your advertising measures by placing your ads in a personalized way.

Quality Control

Use modern techniques such as computer vision to automatically evaluate the quality of products.

Supplier Management

Use artificial intelligence to review supplier data and identify, evaluate and select new suppliers.

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Non-binding initial consultation
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Response within 24 hours

Artificial Intelligence (AI) in Retail

AI in retail signi­ficantly expands the optimization possi­bilities for companies. By analyzing large data sets, retailers can make more precise predictions and create personalized shopping experiences. Another way to optimize retail through AI is by using machine learning algorithms to analyze customer preferences and buying behaviors, delivering tailored product recommen­dations. This can help reduce customer churn. As a result, AI in retail not only leads to more satisfied customers but also to higher sales figures.

Another application area for AI in retail is inventory man­agement. With AI, inventory levels can be monitored and optimized in real-time to avoid overstock and shortages. This not only saves costs but also ensures that customers always find the desired product.

Artificial intelligence also plays an increasingly important role in brick-and-mortar retail. From automated checkout systems to intelligent shelving systems that continuously monitor inventory and trigger reorders if necessary – the possibilities are nearly limitless.

Learn more about the application possibilities of AI, for example in logistics and from our case study, at statworx.

Ein weiteres Einsatz­gebiet von künstlicher Intelligenz im Einzelhandel ist das Bestands­management. Mithilfe von KI im Einzel­handel können Lager­bestände in Echtzeit überwacht und optimiert werden, um Überbestände und Engpässe zu vermeiden. Dies spart nicht nur Kosten, sondern stellt auch sicher, dass Kunden immer das gewünschte Produkt finden.

Auch Künstliche Intelligenz im stationären Handel spielt eine immer größere Rolle. Von der automatisierten Kassen­abwicklung bis hin zu intelli­genten Regal­systemen, die den Bestand kontinuierlich überwachen und gegebenen­falls Nach­bestellungen auslösen – die Möglichkeiten sind nahezu unbegrenzt.

Erfahren Sie mehr über die Anwendungs­möglichkeiten von KI, zum Beispiel von KI in der Logistik und aus unserer Case Study, bei statworx.

Implemented AI Projects in Retail

  • Retail & Consumer
  • Forecasting

Optimization of Retail Disposition

In this exciting project, we developed a model-based correction mechanism to prevent abnormal ordering processes during the Christmas season.

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Optimization of Retail Disposition
Case study
  • Retail & Consumer
  • Forecasting

Sales Forecasting with Deep Learning

In this exciting project, we developed a sales forecasting engine based on deep learning models to predict the expected sales for the next three months.

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Sales Forecasting with Deep Learning
Case study
  • Retail & Consumer
  • Pricing Analytics

Price Elasticities in Retail

In this project, we collaborated with our client to develop a method for estimating store-specific price elasticities and influencing factors.

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Price Elasticities in Retail
Case study
  • Retail & Consumer
  • Other

Marketing Analysis

To reliably assess the individual impact of marketing channels on our client's core business, we developed statistical models based on historical marketing and order data.

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Marketing Analysis
Case study
  • Retail & Consumer
  • Customer Analytics

Next Basket Prediction with Deep Learning

In this project, we developed an innovative recommender system for basket prediction based on deep learning.

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Next Basket Prediction with Deep Learning
Case study
  • Retail & Consumer
  • Customer Analytics
  • Explainable AI

Customer Churn & Retention Prediction

In this project, we developed an automated system for managing customer churn and reactivation.

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Customer Churn & Retention Prediction
Case study
  • Retail & Consumer
  • Anomaly Detection

Anomaly Detection in Retail Data

To ensure optimal data quality, we developed a model for our retail client that automatically detects and corrects unusual data points in sales data.

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Anomaly Detection in Retail Data
Case study
  • Retail & Consumer
  • Forecasting

Sales Forecasting in Retail

In this proof of concept, we developed a statistical forecasting model for a client in the retail sector to predict sold units at the merchandise group level.

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Sales Forecasting in Retail
Case study
  • Retail & Consumer
  • Pricing Analytics

Pricing Analytics in Retail

In this project, we supported an international retail corporation in the introduction of pricing analytics, both methodically and operationally, over a period of more than a year.

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Pricing Analytics in Retail
Case study
  • Retail & Consumer
  • Recommendation Systems

Recommender System in E-commerce

To enhance the user experience in the online shop justDrink, we developed a recommender system for Feldschlösschen AG, the largest brewery and beverage retailer in Switzerland, which recommends relevant products to customers based on their shopping cart.

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Recommender System in E-commerce
Case study
  • Retail & Consumer
  • Explainable AI
  • Frontend Solution
  • Pricing Analytics

Price Simulation in Retail

In this project, we developed a price simulation tool for our client that predicts the expected sales volume in the coming weeks based on the price and various other influencing factors.

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Price Simulation in Retail
Case study
  • Retail & Consumer
  • GenAI

An AI Chatbot for everyone: How hagebauGPT boosts Efficiency and Creativity

We developed an internal AI chatbot for hagebau, enabling employees to securely chat with data and efficiently handle time-consuming tasks.

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An AI Chatbot for everyone: How hagebauGPT boosts Efficiency and Creativity
Case study

Our strength

statworx is one of the leading consulting and development companies for data & AI in the German-speaking region.

We focus intensively on the interfaces between people, economy, society, environment, and AI technology.

Sebastian Heinz
Founder and CEO statworx

Our spotlight topics at a glance:

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Tools, Partner & Technology
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ml flow
AI Hub
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Shiny
Kubernetes
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Spark
Dataiku
Google Cloud Platform
R
SAP
Databricks
Tensorflow
Python
Azure
aws
PyTorch
DataRobot
Palantir
nvidia
ml flow
AI Hub
Airflow
Shiny
Kubernetes
Docker
Spark
Dataiku
Google Cloud Platform
R
SAP
Databricks
Tensorflow
Python
Azure
aws
PyTorch
10+

years of experience in Data Science, ML, and AI

100+

clients from 10 industries and growing

85+

experts from more than 17 fields of study

1,000+

successfully implemented Data and AI projects

AI Retail: Optimizing Customer Service and More

The term AI Retail stands for the application of artificial intelligence in retail and encompasses a variety of techno­logies and solutions. By using AI Retail, retailers can increase their efficiency, reduce costs, and improve the shopping experience for their customers.

An exciting example of AI Retail is the use of chatbots in customer service. These intelligent assistants for AI in retail can handle inquiries around the clock, take orders, and even provide product recommen­dations. By automating these processes, companies not only save time and resources but can also achieve higher customer satisfaction. Another example of AI in retail is the analysis of sales data using AI algorithms. These can identify patterns and trends that human analysts might miss, allowing retailers to better respond to market changes and adjust their strategy accordingly.

With a tailored AI strategy that combines AI training, AI consulting, and data science consulting, enormous opportunities emerge for companies to tap into their unexplored potential. Discover more about the benefits of AI Retail at statworx and how we implement AI solutions for businesses.

Our services

AI Consulting

Our consulting services focus on both technical and methodological skills, data literacy, and data culture, utilizing interactive and inspiring learning methods. We provide training for beginners, specialists, and executives.

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AI Starter Offerings

Are you just beginning your data and AI journey? We offer various workshops, training sessions, and ready-to-use AI solutions that are perfect for taking the first steps with data science and AI.

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AI Solutions

We develop data science and AI solutions tailored to your require­ments. We support you from the initial idea to the productive solution and ensure smooth operation thereafter.

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AI Trainings

Whether technical or methodological skills, data literacy, or data culture - our formats rely on interactive and inspiring learning methods. We train beginners, specialists, and executives.

Learn more

Contact your Experts for Data and AI in Retail

01
Free consultation

Discuss your challenges and goals in the area of Data & AI with us.

02
Tailored offer

Receive a customized and transparent offer.

03
Presentation & contract award

We present our approach to all relevant stakeholders.

04
Onboarding with project team

Our dedicated project team takes care of your needs.

Create value from Data & AI
Non-binding initial consultation
Free situation and requirements analysis
Response within 24 hours
Marcel Plaschke
Marcel Plaschke
Head of Strategy, Sales & Marketing
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Frequently asked questions and answers

How can AI optimize pricing in retail?

AI enables automatic price adjustments based on individual customer demand behavior or external factors. This leads to dynamic pricing that can increase both sales and customer satisfaction.

What role does AI play in sales forecasting?

AI can provide reliable sales forecasts, allowing companies to optimize their marketing, ordering, and production decisions. By analyzing large datasets, future sales figures can be predicted more accurately.

How does AI enhance the customer experience in e-commerce?

In e-commerce, AI algorithms personalize the entire shopping process. Recommender systems offer tailored purchase recommendations, helping customers find what they are looking for more quickly, thus improving the shopping experience.

What advantages does AI offer in quality control?

Modern techniques like computer vision enable automated assessment of product quality. This leads to more efficient quality controls and can help identify and sort out defective products early on.

Marcel Plaschke
More questions?
Marcel Plaschke
Head of Strategy, Sales & Marketing