Customer Churn
Identify customers likely to churn to initiate timely appropriate countermeasures.
AI in Telecommunications
AI in the Telecom Industry
We help telecommunications companies effectively deploy Data and AI to improve products and services, optimize processes, and identify new business models.
Trusted by Industry LEaders
Your Experts for AI in Telecommunications
We support telecom companies in the application of data science and AI
Companies in the telecommunications sector have been successfully using data and statistical algorithms for many years to optimize their products and services. Exciting and new for all telecommunications companies are methods from the field of data science, machine learning, and AI, which often offer a significant improvement in predictive accuracy compared to statistical approaches.
These technologies are very well suited for optimally managing network loads, identifying network anomalies, and detecting fraudulent activities early. In marketing, customers can be segmented and users likely to churn can be identified. Additionally, data science and AI enable the optimization of pricing, the creation of personalized product recommendations and advertising measures, as well as the automation of customer service.
Our AI consultants have already implemented numerous projects for telecommunications companies and can also support you in developing and implementing data science, machine learning, and AI projects in your company. Schedule a consultation to analyze your options and benefit from our experience in over 500 projects. We look forward to collaborating with you!
Applications of AI in the telecommunications industry
Chatbots
Utilize modern chatbots and digital assistants to enhance your customer service.
Product Recommendations
Help your customers find what they are looking for through personalized product recommendations.
Predictive Maintenance
Identify defects or maintenance needs in machines and network components early.
Anomaly Detection
Automatically detect patterns and anomalies in your network data and respond accordingly.
Fraud Detection
Recognize and prevent fraudulent activities early with the help of data science and AI.
Demand Forecasting
Model the expected network load using machine learning models and plan capacities.
Quality Control
Analyze your quality data to uncover correlations and derive actions.
Our strength
Our ecosystem enables a holistic view of data & AI.
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Tools, Partner & Technology
10+
years of experience in Data Science, ML, and AI
100+
clients from 10 industries and growing
85+
experts from more than 17 fields of study
1,000+
successfully implemented Data and AI projects
Identification of Bot Calls
In this project, we developed a machine learning model for our client to identify automated bot calls used to detect telecommunications routes to Europe.
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Data Science Workshop Telecommunications
In this project, we planned and conducted a three-day data science workshop for an international client in the telecommunications sector.
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Anomaly Detection in VoIP Networks
In this project, we developed a fully automated near-time detection of anomalies in VoIP time series data.
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Our services
AI Consulting
Our consulting services focus on both technical and methodological skills, data literacy, and data culture, utilizing interactive and inspiring learning methods. We provide training for beginners, specialists, and executives.
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AI Starter Offerings
Are you just beginning your data and AI journey? We offer various workshops, training sessions, and ready-to-use AI solutions that are perfect for taking the first steps with data science and AI.
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AI Solutions
We develop data science and AI solutions tailored to your requirements. We support you from the initial idea to the productive solution and ensure smooth operation thereafter.
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AI Trainings
Whether technical or methodological skills, data literacy, or data culture - our formats rely on interactive and inspiring learning methods. We train beginners, specialists, and executives.
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Your experts for AI in Telecommunications
01
Free consultation
Discuss your challenges and goals in the area of Data & AI with us.
02
Tailored offer
Receive a customized and transparent offer.
03
Presentation & contract award
We present our approach to all relevant stakeholders.
04
Onboarding with project team
Our dedicated project team takes care of your needs.
Frequently asked questions and answers
How can AI improve customer retention in the telecommunications industry?
AI enables the identification of customers likely to churn, allowing telecommunications companies to take timely actions to strengthen customer retention. Personalized product recommendations and automated customer services through chatbots also contribute to a better customer experience.
What role does predictive maintenance play in telecommunications?
Predictive maintenance helps in early detection of defects or maintenance needs in machines and network components. This reduces downtime and ensures a smooth network infrastructure.
How does AI support anomaly detection in telecommunications networks?
AI systems can automatically recognize patterns and anomalies in network data, enabling companies to respond quickly to irregularities and increase network security.
How can AI improve fraud detection in the telecommunications industry?
With data science and AI, fraudulent activities can be detected and prevented early. This protects the network and customers from potential security threats.
